Define Chatbots

  A Chatbot is a software application is used to conduct an online chat conversation via text or text-to-speech.

Chatbot is a computer program that simulates human conversation through voice commands or text chats or both (or) Chatbot, short for chatterbot, is an artificial intelligence (AI) feature that can be embedded and used through any major messaging applications.

Top 12 Best AI Chatbots for 2021

• Mitsuku – Pandorabot
• Botsify
• MobileMonkey
• Imperson
• Bold360
• Meya AI
• Aivo
• ManyChat
• ItsAlive
• Flow XO
• Chatfuel
• HubSpot Live Chat

Let us discuss the top 12 Best AI chatbots in 2021- in briefly as follows:

Mitsuku – Pandorabot

Mitsuku is used to create an AI-driven virtual agents using the Pandorabot platform for the entertainment , education, advertising, e-learning, virtual assistance. Mitsuku was created using the Pandorabot platform. Mitsuku is mostly as the human-like interaction with the  bot.  

Advantages of Pandorabot:

• Symbolic reduction
• Chat Log Retention
• Application API

Pricing Plans: 

   Pandorabot plans include 

• Community Service
• Shared Service
• Dedicated Service.

2.Botsify

Botsify, is a smart chatbot, it is used in corporate or education settings. Botsify is a simple to used for chatbot creation tool, it doesn’t require any coding skills. We can also create the advanced chatbots for the education, customer service, sales and so on. 

Advantages of Botsify

• Conversation forms
• Integrate with the website, social media like Facebook, Amazon and so on.
• Education chatbots

Pricing Plans: 

   Botsify plans include 

• Self Service
• Fully Managed Service
• 14-day Free trial

3. MobileMonkey

MobileMonkey is a chatbot, which is used to connect with customers through Facebook Messenger, SMS, and WebChat.  MobileMonkey helps you to connect the audience in real-time using chatbots that feature advanced automation and integration. 

Features:

• Integration with Facebook Messenger, Zapier, SMS, and WebChat
• MobileMonkey API
• Scheduled sends
• SMS tools

Pricing Plans:

• Basic
• Flex
• Pro

4) Imperson

Imperson is a chatbot, is used to create an enterprise chatbots to build personal relationships with customers. Imperson, which is help us to create a customized chatbot solutions to automate the customer’s journey through conversations. 

Features:

• Integration with Website, Messenger, Twitter, Slack, SMS, Skype, and Amazon
• Supports video, audio, and soon to come to AR/VR

5.Bold360

Bold360, is a chatbot, to create an AI powered chat for website live chat messengers and mobile applications. Bold360, is a chatbot creation tool, which allows you to develop intelligent bots that guide  the visitors through personalized buyer journeys and improves the process of product selection. 

Features:

• Supports over 40 languages
• Live chat messaging
• Reporting and analytics

6. Meya AI

Meya AI, is an AI chatbot platform, that allows us to creative intuitive chatbots with innovative AI, automation workflow, and multiple channel integration; Meya AI is a best for creating an AI-based conversation app for financial, telecom, e-commerce, consumer products, and the internet services industry.

Meya AI chatbot platform allows you to create intuitive chatbots with innovative AI, workflow automation, and multiple channel integration features. You can use the chatbot to deliver customized upsells based on customer data.

Features:

• Workflow automation
• Integrate with CRM, social media channels, and websites
• Automate customer returns

Meya AI Pricing Plans:  

• Standard
• Pro
• Enterprise 

7.Aivo

Aivo is a chatbot, it is best for creating a chatbot with advanced AI features such as semantic intent identification and deep machine learning. It has the multiple AI technology helps in creating unstructured interactions allowing the bot to interpret slangs, errors, emojis, regional differences, and voice messages. The bot can adapt the answers automatically across different platforms.

Features:

• Advanced reporting
• Supports +50 languages
• Send Proactive alerts to customers through SMS or WhatsApp
• Data privacy

8.ManyChat

ManyChat, is a chatbot, used for creating chatbots for automated conversations using Facebook messenger for sales and marketing personnel.  By using chatbot to book an appointment, capture contact info, sell products, and build relationships with the customers using Facebook Messenger. You can create a chatbot that allows you to send automated welcome messages.

But you are not restricted to Facebook messengers. 

Features:

• Integrates with CoverterKit, MailChimp, Google Sheets, and Shopify
• Templates
• Interactive and tailored content 

9.itsAlive

itsAlive is a chatbot, which is a builder and it also best for Facebook chatbot builder for agencies, brands, influencers, and startups to automate conversations. itsAlive is a chatbot builder that lets you to automatically engage with customers The bot created using the chatbot tool can interact with users through Facebook Messenger or the private Message feature of Facebook.

Features:

• Lead generation form
• Multilingual
• Email notification
• Full analytics and KPIs

10.Flow XO

Flow XO is a chatbot, and it is also best used for the workflows in the server side and social media channels.Flow XO allows you to generate leads from different channels. You can create code-free chatbots for your website, Facebook channel, Telegram, Slack, and Twilio SMS. The tool can be used to create a back-end workflow for controlling the live chatbot.

Features:

• Cross-platform engagement with customers
• Back-end workflow
• Pre-filter leads
• Virtual welcome messages

11.Chatfuel

Chatfuel, is a chatbot, which is best for creating a chatbot on the Facebook platform for small business owners. Chatfuel is a chatbot platform that can be used for integrating live chat with the Facebook channel. The chatbot allows business owners to engage with Facebook fans and generate leads. The tools also let you analyze stats to gain insights about the online.

Features:

• Automate Facebook Messenger Chat
• Connect warm leads to sales reps
• Automate FAQs

Chatfuel Pricing Plans: 

• Free
• Pro
• Premium

12. HubSpot Live Chat

HubSpot Live Chat, is used to creating AI chatbots for a website and Facebook Messenger by the small home office, full-time support team, and customer service department.

HubSpot Live Chat allows you to create a chat-flow to deliver automated responses to online visitors. The app can be used to add a free live chat to your website or Facebook messenger. You can customize the appearance of the chat widget using the tool. The app requires you to publish at least three knowledge base articles to create the chat widget.

Features:

• Unlimited live agent accounts
• Chat customization
• Advanced reporting
• Integration with HubSpot CRM

Conclusion

AI Chatbot applications differ in functionalities. If you have a team of software developers, the best tool to create an AI chatbot is the Pandora bot platform that was used to create the award-winning Mitsuku chatbot. For sales and marketing personnel, ManyChat is the best option. If you want to integrate chatbot to only Facebook messenger, you should consider ChatFuel.

 For integration with social media channels, websites, and CRMs, the best tool to create AI chatbots include Bold360, MobileMonkey, and Botsify.

Big companies that want advanced AI chatbot capabilities should choose Meya AI or Aivo. Both the software support advanced AI, machine learning capabilities for creating chatbots for engaging with customers.