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Applications of AI and Bots in Software Testing

by Ashley Wilson
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applications of software testing

Software testing represents a crucial part of the product development lifecycle. This process of quality assurance enables companies to thoroughly check whether a product is ready for consumers ahead of its release.

Unfortunately, for many years, software testing used to be a drawn-out and overly complex process.

Old-fashioned waterfall modalities meant that tests were completed manually, requiring a significant investment of both time and money.

Not uncommonly, the manual nature of software testing also made it more difficult for companies to roll out updates and new product releases in a timely manner.

However, today, AI enhancements have opened the door to a more agile approach. The new methods are leveraging the benefits of intelligent systems and algorithms.

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Today, we’ll explore some of the applications of AI in this field, and explain what makes this technology so valuable to software developers.

The Rise of AI in Software Testing

Old-fashioned manual approaches to software testing frequently caused companies to miss project deadlines and struggle at maintaining a positive customer sentiment.

However, like many aspects of the technology landscape, software testing is now evolving, providing a new dimension of agility and innovation through bots and AI.

Intelligent software testing can apply to a wide range of processes within the development lifecycle.

Computer systems can empower human software testing agents, helping them to sort through large amounts of data at speed.

AI software testing solutions also offer increased accuracy, as machines can sort through information rapidly without the risk of errors that are common in manual testing.

The types of AI involved in software testing can vary depending on the development team’s needs.

For instance, some companies might use machine learning algorithms to quickly examine software performance and check for any errors or data gaps. Elsewhere, AI bots help with the scope and workload monitoring on a massive scale.

Whatever may be the case, AI offers a world of possibilities in the development landscape.

What Can AI Systems Do in Software Testing?

AI is an incredible tool in the modern digital environment because it has the capacity to learn from vast amounts of data at incredible speed, allowing teams to spot and resolve issues quickly.

Let’s see what that implies in practice.

AI bots can:

  • Automatically test the functionality of a software solution whenever source code changes are detected: The same systems can send notifications immediately to developers when portions of the code malfunction, or if the system doesn’t work correctly.
  • Collect information on user experience and software performance from multiple sources: Bots can easily gather information from customer feedback and track quantitative data at the same time. This offers a better insight into the overall software function.
  • Improve the depth and scope of tests: AI systems can examine the performance of a software solution from multiple angles at speed. For instance, a solution could test the security of an application by testing dozens of potential breach points in seconds.
  • Enhance test accuracy and execution: AI systems may not be as creative as human beings, but they are more efficient. An AI system can analyze a host of different components within an app in a fraction of the time it would take a human, with fewer risks of mistakes.
  • Support test creation and repeatability: Companies can use AI bots to help construct tests for customer experience and performance in apps. Because the same algorithms and guidelines are used every time to guide the bots, it’s easy to perform tests repeatedly, reducing the risk of discrepancies in the results.
  • Automate common testing practices: Robotic automation tools can run parallel tests and auto-tune tasks at a more advanced level. Companies can keep tests running in the background after a new app or software solution is implemented, while human agents focus on doing other important aspects of their work.

By implementing these technologies, you can always be the first to know if an update to your software is causing an issue, be it with functionality or UX.

What Are the Benefits of AI Software Testing?

There are many benefits to leveraging AI systems for software testing purposes.

They can help you effectively tackle tests that would otherwise consume a lot of your developers’ effort in a fraction of the usual time, while enabling you to continuously track performance.

Because of their precision and speed, they help your team get ahead of potential code problems by quickly identifying and resolving any bugs that may occur.

Finally, since bots increase the speed at which such tasks are performed, they automatically deliver quicker ROI for your company.

AI-enhanced software testing is usually combined with manual testing to ensure you get both the creativity and out-of-the-box thinking of a human employee and the efficiency of an AI system.

AI Is Transforming Software Testing

In the past few years, AI has become a powerful tool for a wide variety of industries, ranging from healthcare and pharmaceuticals to banking, and countless others.

However, the implementation of such automated solutions is perhaps the most obvious in software development.

Today, business leaders are beginning to discover the benefits of AI and bots for stronger, more efficient software testing without the need for human intervention.

Software testing with AI bots is quicker, more efficient, and often more accurate than using human professionals alone.

As the technology available for this strategy continues to evolve, AI software testing will grow even more compelling.


What is AI bot software testing?

AI testing uses automated testing programs to act as real users and automatically run through software products to find bugs and identify other potential issues with functionality.

How can AI support software testing?

AI systems can automatically test the performance of multiple code systems and components in a software solution. The application of AI and machine learning can help reduce the number of routine and mundane tasks that have to be undertaken by human agents.

Will AI Systems replace human agents?

Not necessarily. Though AI systems can certainly support human agents, automated solutions tend to work best when accompanied by creative testing methods conducted by developers themselves.

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